A little help, right here.
Find your way around Snipp, understand the app previews, or reach someone who can help.
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10 matching questions
Getting started
Where can I download Snipp?
Android and iOS availability is pending. The download page will show approved store destinations when they are ready. You can explore the previews and contact us in the meantime.
Check availabilityCan I book an appointment on this website?
This website introduces Snipp and lets you explore app demonstrations. Appointments and salon operations take place in the mobile app; the previews do not create a booking or join a live queue.
Explore the app journeyPlanning a visit
What happens after I choose an appointment time?
Follow the booking outcome shown in the app. A request that is waiting for salon approval is not a confirmed appointment. Available times and confirmation steps can depend on the salon.
See the customer journeyCan I choose a stylist?
The app includes service and stylist selection. The choices you see depend on the salon’s services, team and availability.
What does the walk-in queue show?
The app can show a queue token and its status. Any wait estimate is an estimate and may be unavailable; it is not a guaranteed start time.
At the salon
Will an app preview ask me to scan a QR code?
No. The salon QR preview explains the mobile flow without opening your camera or requesting location access. A real salon QR or shared link may open the app or a helpful web fallback.
How do salon owners and staff use Snipp?
Salon-team screens focus on appointments, queue handling and the day’s activity. These workflows live in the mobile app; the website shows demonstrations with fictional data.
Explore Snipp for salonsYour account and information
Are the people and bookings in the previews real?
The previews show the real Snipp interface with fictional demonstration data. Exploring them does not access a customer account or change any salon records.
How do I request account deletion?
Use the public account-deletion page to contact the privacy team. You do not need to reinstall Snipp or sign in on the website. Identity verification is required before destructive action.
Request account deletionWhere can I get help with my account?
Contact support with a brief description of the problem. Do not include your password, verification codes or payment details. For privacy or security concerns, use the specialist contacts.
Find the right contactStill need a hand?
Tell our support team what you need help with. The email link opens your mail app; it does not submit a request on this page.
Email support